Refund policy
ALL SALES ARE FINAL
We do not accept returns or exchanges.
However, if your item arrives damaged,
defective, or incorrect, please contact us
within 48 hours at
theluxeglamourshopify@gmail.com
and we will make it right with a full
replacement or refund.
DAMAGED OR DEFECTIVE ITEMS
Please inspect your order upon delivery.
If the item is defective, damaged, or if you
receive the wrong item, contact us immediately
at theluxeglamourshopify@gmail.com with:
- Your order number
- A photo of the damaged item
- A brief description of the issue
We will respond within 24-48 hours and resolve
your issue with a replacement or full refund.
SHIPPING TIMES
Please note our products are shipped directly
from our supplier partners. Estimated delivery
time is 7-35 business days depending on your
location and the product ordered.
CONTACT US
Email: theluxeglamourshopify@gmail.com
Location: Houston, Texas, United States